Shipping Policy & Return Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

 

 Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Delivery delays can occasionally occur.

 

Evolved Supplements ships via UPS

 

Shipment to P.O. boxes or APO/FPO addresses

 

Evolved Supplements ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

Evolved Supplements is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Evolved Supplements is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

 

RETURN POLICY


  1. Refund requests must be made within 30 days of delivery date. After 30 days from
    delivery date you must contact Evolved Supplements Customer Service to determine the best course
    of action. Evolved Supplements will not issue refunds for products purchased through other entities,
    such as distributors or retail partners..

  2. A copy of the credit card purchase receipt, and a copy of the original
    invoice may be requested prior to Evolved Supplement Customer Service issuing a Return
    Authorization.

  3. Unit must be in like-new condition and unopened and returned in original packaging with all original
    accessories, literature and other components. Evolved Supplements will not accept opened or tampered products. Evolved Supplements reserves the right to reject any
    refund request if the product is received damaged or if any accessories, literature or
    other original components are missing.

  4. A Return Authorization (RA) number must be obtained prior to returning the product;
    to request an RA number, please email us at customerserivce@evolvedsupplements.com, and provide the
    following information:
    Name
    Address
    Phone
    Reason for Refund
    Date of Purchase

  5. Upon receiving the RA number, send product to:
    Evolved Supplements
    Attention: Returns Department
    RA #[RA number]
    PO Box 5365 Scottsdale, AZ 85261

 


  1. Please mark with the RA number on the outside of the package.

  2. a copy of the original order invoice, should be placed inside the return package so that it is easily visible.

  3. Products received without an RA number and the required documentation as
    specified above may not be accepted or processed for return.

  4. Products received that do not meet the above return criteria may be returned to the
    customer via ground shipment.

  5. You may be responsible for shipping costs for returning the product to Evolved Supplements. Product should be shipped so that it can be tracked and/or
    insured; Evolved Supplements is not responsible for products lost or damaged during return shipment.

  6. Shipping charges may be nonrefundable.

  7. Funds will be credited within 10 days of receipt of returned product pending
    qualification and subject to above criteria.

 

 

 

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